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Why did you choose this facility?
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Referred by Dr. Keith Valone. |
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Tell us about the experience - was it positive or negative?
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Almost completely negative. First, they claim to
offer multiple
services that they in fact do not offer
including group therapy,
one on one therapy, and few AA or NA meetings if
any. This is a
scam program; they are new and they are built
around the
referrals of a view select doctors who in turn
reap financial
benefits for every patient and vice versa. The
staff do not
interact with the clients and are generally
handling unrelated
business in a separate office area in which
clients are not
allowed. The staff are not courteous, they are
not helpful, and
they are not caring. This program consists of a
large house in a
terrible neighborhood (it is in the ghetto of
pasadena/altadena).
There is "elective" services (pay extra and you
can see a
psychologist off-site) but there is essentially
no program. I
spent my time sitting in a house with two other
clients not doing
anything, generally sleeping all day. I can't
reiterate enough the
lack of compassion and caring shown by the staff
here. It is a
money oriented place (like most rehabs) but here
they don't
offer anything for the money. I feel scammed by
this expensive,
fraudulent facility and I hope that no one else
needing treatment
wastes their time or money at Ridgeview Ranch. I
had a very
negative experience in all aspects in this
program. |
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Do you feel the program was successful?
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No, absolutely not. I feel let down and lied to. |
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What advice would you give somebody considering going to this facility?
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Consider the many other superior programs around
Southern
California (many of which cost far less and
indeed provide far
more services).
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